Anyone who looks even briefly online for solutions to disk problems will inevitably come across some piece of advice like:
“Dude just toss it in the freezer for a couple of hours!! Worked for me!!”
Ok, first – we doubt it worked for you. We bet instead you read this advice somewhere and rehashed it to look like you knew what you were talking about. In reality, freezing your drive is NOT a good idea. You can create condensation (we all know hard drives like water) and can literally cause a head crash (when the read/write heads actually touch the spinning platters = no data for you). Please, please..don’t put your disk in the freezer.
You can accomplish the same thing by cooling the drive. This is much easier on the parts of the disk and can be accomplished without moisture condensation. If you can keep the disk around 70 degrees, you are doing well.
The biggest problem we have with submitted disks is that the user has tried to hack their way through a recovery before they send the disk in. If you are unsure about your chances of recovering the data yourself, ask this simple question:
Is the data worth our reasonable fat fees? If the answer is yes – don’t mess with the drive anymore and send it in. If the answer is no – try cooling your drive to ensure your best possible chances of recovery – but definitely don’t freeze it!