We’ve mentioned before that we receive submissions for data recovery from all over the world. Just the other day we received a submission from Gary in New York, NY.

Gary had dropped his drive and it was no longer showing up in the system as well as clicking, so he began looking around for data recovery companies. Like many people, he couldn’t believe our price point when he found us and had to call. We told him about what we did, and he shipped his disk to us, which we were able to get a full recovery on.

We appreciate everyone’s business, and we know many people out there like Gary in the big city of New York had plenty of local options to choose from for data recovery. There is a reason people choose to send their drives to DriveFish. They understand it is best to send your important data to professionals that will recover it safely and maintain the integrity of the data.

Whether you’re in New York, NY, Los Angeles CA, Chicago, IL, or St. Louis, MO, DriveFish will still offer you the best hard drive data recovery for the lowest cost.

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We just sent a drive back to Tina from Los Angeles, California, whose hard drive crashed with several important work projects on it that had not been backed up.

Like many of our customers, Tina was naturally concerned and nervous to open up her computer, pull out a hard drive, and send it across the country. But after speaking with us, she felt much better about the situation and was eager to send us her drive and see what we could do. We were thankfully able to get Tina’s projects back.

We know places like Los Angeles California, Atlanta Georgia, and Austin Texas have plenty of local computer shops that seem like they would be able to take care of data recovery. But as we’ve discussed throughout our site and you will learn with some simple internet reading, it is always best to leave data recovery to the experts.

At DriveFish, we handle data recovery cases all day, and we pride ourselves on offering the best service for the lowest price point in the business. Regardless of what state or country you live in, send your disk to DriveFish for the best option in data recovery services.

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We could hear the windy city in the background when we picked up the phone!

Brian from Chicago, IL called with an external drive that was no longer being recognized by the operating system. A local computer shop had told him that they would have to send it to a third party that they would not tell him who it was, and they would not tell him how much the price would be but said at least 500$. This was unacceptable, so he continued looking around until he found DriveFish.

We told him about our free diagnosis, and realizing he had nothing to lose Brian sent his drive to us. He turned out happy he did, because we recovered his data for less than half of what he was otherwise looking at.

We appreciate Brian’s and everyone’s business from all over. We know there are great IT services all around the country and globe, but very few reputable data recovery experts. Whether you are in Chicago, IL, San Francisco, CA, Detroit, MI, Austin, TX, or Miami, FL, let DriveFish be the people to handle your data recovery needs for the best service at the lowest cost.

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We like to think that every professional out there knows what they are doing and takes pride in their job.

Most local computer companies have knowledgeable, skilled workers capable of fixing many issues, and a lot of them probably know a bit about data recovery. But these folks don’t spend all day focusing on data recovery like we do, and many otherwise qualified technicians do not know how to safely perform data recovery.

This unfortunately results in a lot of lost data when a local computer company mishandles someone’s drive. This is one of many reasons we suggest as soon as you recognize your hard drive has an issue, to no longer boot it and send it to DriveFish where highly trained and certified engineers know precisely how to handle sensitive data in a manner that will not risk losing any more.

If your data is truly important to you, don’t risk it! Send it directly to us.

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While Dell doesn’t manufacture hard drives, they do build computers. Lots of them!

Dell data recovery is something many of our customers are looking for because they have a Dell computer that crashed or was struck by lightning. Seeing the dreaded Blue Screen of Death? No power at all? You need Dell data recovery.

Just check out our easy to follow instructions on how to identify and remove the actual hard drive from the Dell computer and send it to us. If you need any help just call us and we’ll be happy to help. Dell data recovery is something we excel in and we look forward to serving you.

Happy Recovery!

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We offer data recovery on all types of hard drives including Seagate.

Seagate has been manufacturing hard disks since around the late 70′s and design good hard drives. In our experience, Seagate data recovery isn’t needed more that another type of hard drive. We have lots experience with Seagate drives because of how available they are to consumers.

Have a Seagate hard drive in need of data recovery? Just fill out our easy online form and send us the drive. If you have a warranty we are happy to RMA the drive once we complete the recovery process – just let us know what the RMA number is and pay shipping costs.  For your peace of mind, our labs do not invalidate any warranties.

Seagate Data Recovery? Click here!

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We offer data recovery on all types of hard drives including Western Digital.

Western Digital, often referred to as WD,  has been making hard drives since the early 80′s and make good hard drives. Western Digital data recovery isn’t needed any more that any other brand of drive in our experience. We do have great experience with Western Digital (WD) drives because of how common they are in the marketplace.

If you have a Western Digital hard drive in need of data recovery simply fill out our easy web form and send us the disk. If you have a warranty situation we are happy to RMA the disk for you after recovery – just let us know what the RMA number is and pay shipping. Western Digital accepts drives directly from DriveFish and our labs do not invalidate any warranty so you can rest at ease.

Western Digital Data Recovery? Click here!

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A Live CD is a bootable operating system that resides on a compact disk or DVD and loads into RAM instead of from a hard drive. This can be very handy especially for data recovery when the disk you are having problems with was your operating system disk.

Generally most of our favorite Live CDs are flavors of Linux. This is great because with Linux you have an array of great free pieces of software that can be used to aid in your recovery. Try Knoppix or Ubuntu to get started! Simply download the .iso and burn the image to disk. Then drop it in your CD/DVD drive, set the machine to boot from CD and turn on the power! This frees your hard drives to allow complete access!

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When we started looking for a partner for advanced recoveries (major hardware failures and head crashes), there were only 2 real companies to pick from. Kroll Ontrack and Drivesavers.  Any of the other companies that claim to do high level advanced recoveries are in the shadow of these 2 companies. Both are very capable. There are 3 main reasons why we chose Drivesavers and continue to do business with them.

Drivesavers main focus is data recovery:

Ontrack has a law forensics department as well as many others. While this is cool and interesting, Drivesavers on the other hand do data recovery and data recovery only. They have been in business since 1985 and have always been a leader in advanced recovery. We like the idea of a company built from the ground up with one focus – helping people recover data.

Drivesavers will waive the assessment fee for DriveFish customers:

Ontrack charges $100 to just look at the disk, even if they are unable to recover anything from it. This was very important to us and is a really good faith effort on Drivesavers part to do business with our clients. People come to us for assurance that they will get the job done for the most reasonable fee. Drivesavers helps us achieve that goal.

Drivesavers has amazing customer service:

Not that Kroll doesn’t have good service, but Drivesavers stands out heads above the rest. The are incredibly friendly, helpful and easy to work with. Thats the way we do business and we expect our partners to do the same.

We have been happy with the relationship for a long time now and know that our customers appreciate the partnership and the advantages it offers them.

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At least once a week, we receive a submission that had previously been sent to another recovery company – generally because of false promises and lowball quotes. The following are some of the most insane stories we have received from clients who attempted to do business with less than reputable companies. We have tons of these and it truly was tough picking our “favorites”. We will withold the company names but hope that you will choose very carefully when picking a data recovery partner to work with!

We received a disk from a teacher in Texas who had been told by another firm they could do the recovery for $199. Because the company was in Dallas the teacher tried in good faith to do business locally. When they received his disk he waited over a week for a call claiming that the recovery was more advanced that previously thought. He told them he had received a firm price of $199 and couldn’t afford more than that. When he asked them to send the disk back, they claimed there was a $100 “fee” for diagnosing the drive. Their diagnosis was that the “motor had failed” and that they would need around $700 for parts PLUS the $199 he was quoted. When he refused to pay the “fee” that he was never told about they tried to KEEP his hard drive as ransom! It took threats to the “owner” of the company and 2 certified letters to get the disk back – and only then after agreeing to split the fee and pay them $50. When we received the disk it was covered in stickers with this companies logo on it and a big red X written in permanent marker on the case. Expecting to have to replace the motor, the disk was disasembled and prepared for a motor swap. We found that the motor was working perfectly! The disk was put back together, cloned and within a few hours We completed a full recovery.

A nice girl who was in class at the University of Colorado at Boulder sent us a submission previously sent to another company who lowballed the price and tried to raise it to $2200 once she sent it in. While they gave her no problems when she opted out, when she received the disk she claimed there were DENTS in the case that werent there before. She called us in a panic: “Can they do that?” We of course arent sure they DID but wow – to think they might have tried to damage the disk before sending it back! There were significant hardware issues with the drive but we managed to set her up with all of her lost files – including one key research paper!

Another customer sent us a disk with an email that had us laughing for days. It was a copy of the “diagnosis” from her initial choice of recovery companies. We hear technical double-speak all the time. Companies will use it to confuse the customer and make them think the issue is severely technical and over their heads. This reduces the likelihood that the customer will ask questions or want answers. This techno-jabber however, took the cake:

“…unstable causation unit allowing intermittent access, furthermore causing read errors/logical problems, affecting file system structures within the static loader, etc.  We need to manually rebuild the seeker corridor and decompile corrupted file-system components, adjust file pointers by at least 10 degrees and mount the recovered volume(s) before retrieving data.”

Naturally they tried to raise the price and she opted out. When we received the drive, there were no real issues and we completed a full recovery for her. There definitely wasn’t any trouble with the “static loader” !

We have had a few customers whos disks were LOST. Literally. One account stands out because of how flagrant the negligence was. A computer tech sent a clients disk in to a fly by night company he found on the web with an air carrier and tracking number. The disk was delivered and he even received an email from the company confirming this. After a week or so he wrote in asking about the progress and got no response. It took him another week to finally get a response saying they had “misplaced” his disk and were looking for it. He finally got fed up and demanded answers. They claimed that it had never been delivered. When confromted with the tracking number they said it must have accidentally been thrown away. Finally the guy got a call from ANOTHER recovery company claiming they had his disk, had managed a partial recovery and wanted a credit card number as payment. His disk had been outsourced without his knowledge and he was kept totally in the dark! He was more fortunate than some others whos disks were never found. After he paid the company who called him, he received a bill a few days later for over twice the price from the company who lost his disk! When he had need for another recovery, he called us with this story. We promised him he would never have the same problem with us and he has been a great customer ever since.

Be careful who you do business with!

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